PRESS RELEASE: Maine Launches Study to Assess Gaps in Cell Coverage Statewide

The final report will be released in 2026 with comprehensive data for areas of need

AUGUSTA, Maine – The Maine Connectivity Authority (MCA), the state agency charged with expansion of reliable connectivity and digital opportunity, is leading a statewide planning process to assess cellular connectivity across Maine. Through the Cellular & Wireless Action Plan, communities throughout the state are working together to ensure that local input shapes the future of mobile service.

Many areas across the State experience frustrating gaps in coverage and reliability due to Maine’s remote terrain and the high cost of expanding wireless networks to meet the growing needs of Maine communities. The Cellular & Wireless Action Plan aims to identify solutions by combining technical analysis with real-world input from residents and business owners to inform critical investments that improve cellular and mobile connectivity and reliability in Maine.

"Reliable cellular service is no longer a luxury—it's essential for public safety, economic vitality, and everyday life," said MCA President Andrew Butcher. "Reliable cell service unlocks opportunities for economic development, strengthens emergency response capabilities, and gives our rural communities the tools they need to thrive in the digital age," Butcher added.

In addition to its focus on broadband connectivity, MCA is also charged with ensuring reliable cellular coverage as part of the agency's comprehensive connectivity strategy. MCA has launched this planning effort in collaboration with technical experts and strategic engagement partners, and stakeholders across the state. Together, they are conducting technical assessments of coverage gaps while gathering crucial community input to understand how cellular service, or lack thereof, impacts real lives.

“If you’re out recreationally and there is a medical emergency, it is critical to have reliable cell coverage,” said Liz Caruso, Maine State Representative. “We rely on people coming to visit Maine, to go to our restaurants, to stay in our lodges, and if people can’t get cell phone service they won’t necessarily come,” Caruso added.

The state’s work will identify priority areas for infrastructure improvements, inform policy recommendations, and guide strategic investments in cellular infrastructure across the state. With community input from surveys, technical mapping data, and local partnerships, the plan will provide a comprehensive roadmap for strengthening Maine's cellular network.

“Businesses use cell phones as communication tools. There’s an expectation that you are available and reachable through your phone,” said Val Peacock, Bar Harbor Town Council Chair. “Whether you're unable to call for help in an emergency, your small business can't reliably process digital payments, or your coastal community members experience dropped calls during peak tourist season—these challenges must guide where and how Maine's cellular infrastructure is expanded,” Peacock said.

A statewide survey will be the cornerstone of the planning process, capturing the lived experiences that raw data alone cannot reveal. Maine residents, business owners, seasonal visitors, and anyone who spends time in our communities are urged to participate in MCA's statewide survey at maineconnectivity.org/cellular-plan by December 8. Input gathered will inform an Interim Demand Report, available for public feedback in early 2026, with community comments incorporated into the final Cellular & Wireless Action Plan for release in 2026.


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About MCA: About MCA: Focusing on projects, places and people, the Maine Connectivity Authority (MCA) advances digital opportunity and works to improve connectivity for all Maine people. Established in 2021, MCA is Maine’s public agency charged with achieving universal access to reliable, affordable high-speed internet service statewide. MCA has three statutory goals:

Expand effective, accessible connectivity in every part of the state;
Support the creation of secure, affordable, reliable, competitive, sustainable and forward-looking internet infrastructure that can meet future needs; and
Ensure that all residents, businesses and institutions in Maine are able to take full advantage of the economic, health, educational and other opportunities available through connectivity services.